Information
We understand you might have questions about our water delivery service. At Aqua Express Delivery Service, we're committed to providing exceptional service and clear communication. Here you'll find answers to some of our most frequently asked questions. If you need further assistance, please don't hesitate to contact us.
Frequently asked questions
Here are some of the questions we hear most often. We hope these answers are helpful! At Aqua Express Delivery Service, we pride ourselves on being available when you need us most.
What's the number one thing people ask you about your water delivery service?
The most common question is: "Do you really deliver 7 days a week 24 hours a day?"
What makes your water special? What should people know about it?
We provide fresh, drinkable water straight to your water tanks. We ensure our tanks are clean and tested for safe water transportation, ensuring a healthy, drinkable, and usable water supply for all your needs.
What's the one thing people should know about your delivery service?
Yes, we do deliver 24/7. We are a family-owned business and understand what it feels like to wait for rain to fill up water tanks. We understand the emergency of needing water at inconvenient hours and days, that's why we go the extra mile by offering a 24-hour delivery service, 7 days a week.
What's the fastest you can deliver, and what should people do if they need water urgently?
We prioritise water emergencies above everything else to ensure no home or workplace is without water for too long, so our customers can resume their normal daily routine as quickly as possible. Delivering times may vary, but rest assured your water will be delivered on the day it's booked or scheduled for. For urgent requests, please call us directly at [[ (+64) 021 964 706]].
Still have questions?
If you haven't found the answer you're looking for, don't hesitate to reach out to us. We're always happy to help!